{group_info=Raintree, superpower_3=Infrastructure That Performs, superpower_4=Guided by Mission, services_image_top_medium=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_medium, superpower_1=Community-Driven by Design, territories_awarded=126, superpower_2=Proprietary Dog Management, sks_open_locations_three_years_ago=11, registration_michigan=Pending, operations_image_large=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/951c4b84-0ae4-45c5-bdb9-41147a0a5648-2-7178165operations_image_large-Copy-of-H-TownHR-3780.jpg, strong_zee_sales_skills_are_required=No, sks_royalties_collected_last_year=556447, scheduling_link=, marketing_website_url=https://www.franchisesidekick.com/brands/hounds-town-usa, initial_item_19_overview=In 2021, our Average Gross Sales for locations open 5 years or more was $1,082,411 with a Net Operating Profit of $342,257! The Average Gross Sales of locations open one year or more was $632,144 with a Net Operating Profit of $142,004!, override_brand_summary_image=https://commandcenter.franchisesidekick.com/brand_image/3250070110/additional_background?variant=large, sales_contact_last_name=Altmix, services_image_top_large=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_large, superpower_5=Full Transparency, franchise_fee=49000, sks_number_of_franchisees=20, semi_absentee_ownership=Yes, sks_owner_benefit_percentage=14.3, two_minute_drill_url=https://www.franchisesidekick.com/two-minute-drills/hounds-town-usa, year_founded=2001, hs_pipeline=11403875, industry=Pet Industry, franchise_offering_components=A manager can run the day-to-day operations;Recurring Revenue Model (membership, subscription);Defined Customer Acquisition program;Recession Resistant;Prenegotiated national customer relationships;Technology-driven;Founder or Leadership that have 10+ years of industry experience;Hiring & Recruiting support;Strong & Diverse Franchisee Validation;A physical location is required (retail or office location), customer_acquisition_other=Local-Specific Marketing, hs_object_source_label=FORM, registration_maryland=Deferred - Not Taking Leads, currently_franchising=Yes, type_of_group=FSO, website=https://www.houndstownfranchise.com/, secondary_contact_email=, preferred_funding_partner=First Financial, royalty_external=6, corporate_location=Ronkonkoma, NY, functions_of_semi_absentee_owner=Semi-active ownership can work—but only when paired with strong team-building and a clear leadership plan. Franchisees must: Be present in the business for the first 90 days to complete immersion training, establish standards, and lead the team. Develop, train, and hold accountable a Designated Manager who acts on their behalf. Understand that while you may not be on-site daily, you’re still responsible for performance, KPIs, and customer experience. Note: Transitioning to semi-active is a milestone earned through strong team development—not a shortcut. Hiring a salaried manager is an option, but it typically extends the ROI timeline and requires greater oversight, especially in today’s lending environment., item_19_highlights=Average Ticket Price: Our average transaction for locations open 5+ years is between $38-$49 per visit, which combines Daycare, Boarding, Spa and other transactions. , sales_contact_phone=618-889-8402, real_estate_description=Our locations are typically between 4,000-6,000 square feet in a free standing building or in a traditional retail, commercial warehouse or light industrial space. Outdoor space is not needed or required as Hounds Town is like a big, climate controlled, secure, indoor dog park. The dogs are kept safe from the elements and allowed to play all day., sks_royalties_collected_two_years_ago=255598, starting_employees_number_1=1, starting_employees_number_2=4, hs_lastmodifieddate=1750782512743, number_of_associated_contacts=5, contact_created=true, sold_out_markets=Bergen County, NJ Charlotte, NC Detroit, MI Long Island, NY Orlando, FL Raleigh, NC, sks_item_19_revenue=632144.75, group_health_insurance=No, franchisee_weekly_hours_required=Flexible Ownership (less than 20 hours per week), secondary_contact_last_name=, registration_virginia=Deferred - Not Taking Leads, target_customer=Our core customers are passionate pet parents who want the best for their pets. They are typically working-class individuals. Some travel toward city centers for work each day and drop their dogs off on the way. Others want to rest easy while traveling knowing that their furry friends are having as great a time as they are., sales_contact_email=m.altmix@bmave.com, billing_contact_phone=704-995-7660, person_completing_2_minute_drill=Sydney Wiseman, day_to_day_operators=Manager/Supervisor;Frontline Employee, starting_employees_type_1=Manager, operations_image_small=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/951c4b84-0ae4-45c5-bdb9-41147a0a5648-2-7178165operations_image_small-Screen-Shot-2022-12-14-at-3.22.33-PM.png, starting_employees_type_2=Dog Attendants, founder_name=Mike Gould, onboarding_link=https://www.franchisesidekick.com/franchisor-onboarding-2-minute-drill?brand_name=Hounds%20Town%20USA, has_current_fdd=Yes, average_start_to_open_time=6-12 months, home_based=No, launch_priority=3, sks_open_locations_two_years_ago=16, hs_object_id=3250070110, name=Hounds Town USA, sidekick_commission_2=39600, sidekick_commission_3=56250, fun_facts=Founded in 2001 by a former NYPD K-9 Unit Handler and Commanding Officer of the Nassau County Police Department, Hounds Town USA offers an affordable and refreshingly straightforward approach to pet care. Our simple business model is based on a transparent, honest strategy that provides our Franchisees with amazing returns while giving them the opportunity to spread joy to their four-legged customers., sidekick_commission_1=30000, community_impact=Each Hounds Town USA franchise location has partnered with local charities, rescues, and shelters to offer discounted doggie daycare, boarding, and other services to dogs waiting for their “furever” homes. First and foremost, our company culture is one of strong community outreach and impact. , registration_illinois=Deferred - Not Taking Leads, business_model_b2b_percentage=0%, contact_email=rtaylor@houndstownusa.com, fbr_survey_link=https://campaigns.franchisesidekick.com/fbr-survey-information?brand_name=Hounds%20Town%20USA, hs_createdate=1665679735343, display_on_website=true, registration_south_dakota=Pending, e2_visa_candidates=Yes, brand_summary=Hounds Town USA is a hospitality-driven pet care franchise that’s redefining dog daycare through simplicity, structure, and heart. Founded by a former NYPD K-9 Unit Commander, our proprietary dog management system—Houndology™—creates safer, low-stress playgroups that result in better care and stronger unit economics. Franchisees aren’t just opening a daycare—they’re stepping into a high-touch, community-based business with low overhead, full transparency, and hands-on guidance. It’s not about trends. It’s about dogs being dogs—and owners building something that stands the test of time. , company_locations_open=1, secondary_contact_phone=, technology=[Job Management, Scheduling, CRM, Inventory Management, Billing, Logistics], employees_per_mature_location=6 to 9 employees, territory_description=100,000 population or drive time of 12m, item_7_3_unit_high=3835467, territory_check_email=houndstownusa@bmave.com, launch_date=1674000000000, item_7_high=1278489, application_invite_link=https://www.franchisesidekick.com/zor-application-invite?brand_name=Hounds%20Town%20USA, acknowledgment=true, is_boring_offering=No, royalty=, pitch_video_link=https://vimeo.com/490041451?share=copy, registration_rhode_island=Registered, launch_video_recording_url=https://vimeo.com/812504587/c81904a96c?share=copy, current_franchisees=118, brand_group=bmave, id=3250070110, in_house_financing=None, business_category=Pets or Animals, registration_california=Deferred - Not Taking Leads, registration_new_york=Pending, working_with_other_brokers=Yes, required_liquid_capital=250000, hs_pipeline_stage=33940788, registration_wisconsin=Registered, billing_contact_last_name=Wiseman, registration_washington=Deferred - Not Taking Leads, sks_open_locations_last_year=21, bizbuysell_listing=No, brand_fund_external=2, veteran_discount=10%, hs_updated_by_user_id=52193499, service_2=Overnight Boarding, superpowers=1. Lower Investment: By utilizing simple, cost-effective, and dog-friendly materials, Hounds Town USA allows Franchise Owners to open their businesses starting at $358,900. This investment is significantly lower than other doggie daycare franchises in the country allowing our Owners to break even sooner and enjoy larger profit margins. 2. Outstanding Revenue: In 2021, our Average Gross Sales for locations open 5 years or more was $1,082,411 with a Net Operating Profit of $342,257! The Average Gross Sales of locations open one year or more was $632,144 with a Net Operating Profit of $142,004! 3. Simple Operations: At Hounds Town, not only is our build-out simple but running the business is as well! We have fairly low overhead and minimal staffing requirements. Our Owners can run their locations with a 15:1 dog to human ratio, and since we are closed to the public 12:00 pm- 2:00 pm each day, there is no need for additional staff to speak with customers. 4. Semi-Absentee Option: Because of the simplicity of our business model and the minimal requirements for daily operations;most of our Franchise Owners operate as Semi-Absentee, allowing them to focus on pursuing other passions. In fact, this is a great opportunity for those who would like to run their business as a semi-absentee from day one. 5. Canine Expertise: Our “Unrivaled Canine Expert,” Founder Michael S. Gould, has almost 40 years of direct canine experience that he passes along to all new Hounds Town Owners. This expertise is evident at Hounds Town in how we’ve modeled our concept after childcare solutions rather than other doggie daycare options. 6. Results Driven Marketing Support: We have developed a three-tiered marketing plan designed specifically to ensure that all new Owners do not have to worry about having customers when they open. By cultivating a customer base primarily through Facebook groups, we have seen the average number of new dog evaluations in the first 10 days of opening increase 133% year over year! 7. Hounds Town Charities: Each Hounds Town USA franchise location has partnered with local charities, rescues, and shelters to offer discounted doggie daycare, boarding, and other services to dogs waiting for their “furever” homes. First and foremost, our company culture is one of strong community outreach and impact., billing_contact_email=s.wiseman@bmave.com, service_3=Grooming, registration_north_dakota=Deferred - Not Taking Leads, service_4=Retail, sales_process=1. Business Model Overview 2. Initial Call 3. Unit Economics 4. FDD Review 5. Market Research 6. President’s Call 7. Peer Review 8. Approval Day 9. Franchise Awarded, service_5=, brand_registration_notes=Deferral States: CA, IL, MD, VA, WA-Hounds Town has decided to not take any leads for deferral states, service_1=Doggy Daycare, territory_protection=Yes, sks_item_7_range_low=358900, registration_indiana=Registered, leads_email=houndstownusa@bmave.com, billing_contact_first_name=Sydney, initial_broker_commissions=Single Unit: $30,000 2 Units: $39,600 3 Units: $56,250, item_7_3_unit_low=1427625, white_logo=https://commandcenter.franchisesidekick.com/brand_image/3250070110/white_logo, open_locations_disclosed_in_item_19=Yes, item_19_data__2=$316,754 or 34%, item_19_data__1=$919,994.43, item_7_low=475875, referral=Ryan Zink, main_logo=https://commandcenter.franchisesidekick.com/brand_image/3250070110/main_logo, services_image_top_small=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_small, group_description=Our mission is to deliver innovative, responsible franchise growth and our vision is that we are the recognized leader in ethical franchise success., year_started_franchising=2015, sks_locations_represented_in_item_19=16, sks_years_franchising=2008, units_awarded_last_12_months=, contact_phone=720-280-0368, page_title=Hounds Town USA, approximate_break_even_time_frame=Break-even typically happens within 1-2 years of opening a location. However, this varies depending on the Franchisee and how they financed the business., main_background=https://commandcenter.franchisesidekick.com/brand_image/3250070110/main_background?variant=large, customer_acquisition=[Digital, Referral / Relationship, Reputation Management, National Accounts, Recurring Revenue, Other], fdd_upload=https://api-na1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/90557172243?portalId=21052030&sign=vStfS3Bao39IMXL5f-tPy7K4pro%3D&conversionId=9d2b2e04-bed5-47f1-9070-91b88505ac78&filename=9d2b2e04-bed5-47f1-9070-91b88505ac78-2-7178165/fdd_upload-Hounds-Town-USA-2022-FDD-(1).pdf, hs_object_source_id=c3b5ef48-f7c8-4b95-94a7-71548f9593ec, services_image_bottom_small=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_small_2, brand_fund=, sales_contact_first_name=Melissa, update_state_registrations_link=https://www.franchisesidekick.com/update-state-registration?brand_name=Hounds%20Town%20USA, functions_of_owner_operator=Ideal for those ready to fully immerse themselves in the business. Owner-operators typically: Spend ~30% of their time working in the business and ~70% leading it. Directly manage staff, interact with customers, and oversee daily operations. Are deeply involved in local marketing and community-building—critical drivers of success in early-stage and growing markets., contact_first_name=Rob, staffing_requirements_image=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/056a614f-f855-4046-85fc-39008a1bf13d-2-7178165staffing_requirements_image-carpic.jpg, ideal_candidate=Values Outstanding Customer Service;Operations Focused;Community Centric;Leadership Skills;Business Acumen;Outgoing, unique_name=Hounds Town USA, major_competitors=Camp Bow Wow Central Bark Dogtopia, available_internationally=No, services_image_bottom_medium=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_medium_2, sks_item_7_range_high=770000, competitive_advantage_3=Town-Themed Locations: We have spent time building a brand customers recognize and love! The “town” theme at Hounds Town is unique within the pet industry and creates a fun experience for canines and humans alike. Each “town” is complete with homes and businesses such as a beauty parlor and a hotel. Some Owners will customize their store with signature features distinctive to their location. Hounds Town feels like a genuine community, not a kennel., competitive_advantage_2=No Discrimination: Many other doggie daycare options turn away potential customers every day by discriminating against dogs based on breed, age, or disability. Bully breeds such as pit bulls, German shepherds, boxers, and bulldogs are the most common groups denied service while also making up 20% of the US canine population. Hounds Town is able to maintain an open-door policy for these dogs due to the level of expertise that our leadership team holds., affiliate_brands_owned=, competitive_advantage_1=Made for Dogs: Our canine psychology expertise gives our Franchise Owners a special competitive advantage over other doggie daycares. We understand how integral the pack social structure is to a dog’s emotional health. Due to our deep knowledge of canine psychology and behavior, Hounds Town USA locations are able to offer the highest quality of care to all dogs who pass our temperament test., competitive_advantage_4=Competitively Priced: We do not upcharge for special treatments or requests. Unlike some other facilities, we do not charge extra for administering medication, giving treats, or personalized attention, which is one of the many reasons we are rated so high on Google and Yelp., number_type_of_employees=6–8 employees total 3–4 employees per shift (including kennel attendants and shift leads) Kennel Attendants: Entry-level staff focused on dog care and safety Shift Leaders: Key team members with strong customer service and dog-handling skills Designated Manager (if semi-active): Must complete training, be franchisor-approved, and lead daily operations with clarity and confidence, contact_last_name=Taylor, employee_skillset_type=Compensated more with a specific skillset, locations_open=74, item_19_label__1=Average net revenue open 5+ years, item_19_label__2=Net operating income open 5+ years , joined_inventory_at=1671148800000, required_net_worth=500000, registration_hawaii=Not Registered, registration_minnesota=Deferred - Not Taking Leads, services_image_bottom_large=https://commandcenter.franchisesidekick.com/brand_image/3250070110/services_image_large_2, submission_idempotent_id=c3b5ef48-f7c8-4b95-94a7-71548f9593ec, franchise_fee_10=384000, brand_summary_marketing_revision=Hounds Town USA is an interactive doggie daycare offering overnight boarding, grooming, and more! We have a significant advantage over other doggie daycare concepts due to the deep knowledge of canine psychology by our Founder, Mike Gould. Hounds Town USA has created facilities with dogs’ true wants and needs in mind, which keeps the buildout simple and inexpensive. We also give back to the community through Hounds Town Charities, where we offer discounted services to shelter/rescue dogs waiting to be adopted. This concept has a significantly lower investment than other doggie daycare franchises with the ability to run the business as a flexible owner from day one. With amazing economics and flexible ownership options, this is a once-in-a-lifetime opportunity!, area_development_opportunities=No, is_group=Yes, franchise_fee_3=125000, sks_royalties_collected_three_years_ago=277923, franchise_fee_4=162000, franchise_fee_5=199000, industry_size=$147 Billion, franchise_fee_6=236000, franchise_fee_7=273000, secondary_contact_first_name=, franchise_fee_8=310000, franchise_fee_9=347000, hs_object_source=FORM, display_two_minute_drill=true, business_model_b2c_percentage=100%, dynamic_page_slug=hounds-town-usa, franchise_fee_2=88000}
Brand Summary
Hounds Town USA is a hospitality-driven pet care franchise that’s redefining dog daycare through simplicity, structure, and heart. Founded by a former NYPD K-9 Unit Commander, our proprietary dog management system—Houndology™—creates safer, low-stress playgroups that result in better care and stronger unit economics. Franchisees aren’t just opening a daycare—they’re stepping into a high-touch, community-based business with low overhead, full transparency, and hands-on guidance. It’s not about trends. It’s about dogs being dogs—and owners building something that stands the test of time.
Brand Superpowers
Community-Driven by Design
Proprietary Dog Management
Infrastructure That Performs
Guided by Mission
Full Transparency
*THE NUMBERS
Founder | Mike Gould |
Home Office Location | Ronkonkoma, NY |
Company Founded | 2001 |
Began Franchising | 2015 |
Industry | Pet Industry |
Industry Size | $147 Billion |
Veteran Discount | 10% |
Group Health Insurance | No |
Company Units Open | 1 |
Franchise Units Awarded All Time | 126 |
Franchise Units Awarded Last 12 Months | |
Franchise Units Open | 74 |
Number of franchisees | 118 |
Values Outstanding Customer Service
Operations Focused
Community Centric
Leadership Skills
Business Acumen
Outgoing
-
Founder Mike Gould Home Office Location Ronkonkoma, NY Company Founded 2001 Began Franchising 2015 Industry Pet Industry Industry Size $147 Billion Veteran Discount 10% Group Health Insurance No -
Company Units Open 1 Franchise Units Awarded All Time 126 Franchise Units Awarded Last 12 Months Franchise Units Open 74 Number of franchisees 118 -
Values Outstanding Customer Service
Operations Focused
Community Centric
Leadership Skills
Business Acumen
Outgoing
FREQUENTLY ASKED QUESTIONS
DO THEY OFFER FINANCING TO HELP BUY THE FRANCHISE?
NoneWHAT KIND OF TECHNOLOGY DO THEY HAVE IN PLACE?
Job Management, Scheduling, CRM, Inventory Management, Billing and LogisticsDO THEY OFFER FLEXIBLE OWNERSHIP?
YesDO THEY OFFER A DISCOUNT TO VETERANS?
10%
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*REFER TO MOST RECENT FRANCHISE DISCLOSURE DOCUMENT ITEM 19. THIS INFORMATION MAY HAVE CHANGED SINCE FIRST PUBLISHED. WE RECOMMEND THAT YOU ALWAYS VERIFY FEES, INVESTMENT AMOUNTS, AND OFFERS FOR THE FRANCHISE OPPORTUNITY DIRECTLY WITH THE FRANCHISOR PRIOR TO DECIDING TO INVEST.