{group_info=EverSmith Brands, contract_signer_email=ken.hutcheson@eversmithbrands.com, superpower_3=Identify ways to expand contractor services, superpower_4=Extensive library of resources and training , services_image_top_medium=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_medium, superpower_1=B2B Commercial & Residential - Full Service (end to end), territories_awarded=185, superpower_2=Reduce cost of claims, contact_city=HUNTERSVILLE, contact_street_address=4003 Halcyon Drive, sks_open_locations_three_years_ago=133, registration_michigan=Registered, strong_zee_sales_skills_are_required=Yes, sks_royalties_collected_last_year=6535474, scheduling_link=https://calendly.com/brad-knieriem-eversmithbrands/30min, marketing_website_url=https://www.franchisesidekick.com/brands/prism-specialties, initial_item_19_overview=Franchised Territories: 154+ Average Gross Sales (2023): $500k (Electronics);$450k (Art);$400k (Textiles) Top 25% Performers - Gross Sales (2023): $700k (Electronics);$650k (Art);$620k (Textiles) Net Profit (2023): 15-20% Across All Service Lines, momentum_membership=Yes, override_brand_summary_image=https://commandcenter.franchisesidekick.com/brand_image/14649583129/additional_background?variant=large, sales_contact_last_name=Knieriem, services_image_top_large=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_large, main_contact_is_contract_signer=No, superpower_5=Make adjusters and contractors jobs easier!, franchise_fee=49000, brand_refresher_url=https://www.videoask.com/a9qzuf9h7el1mm2aejg0ide2o4f2dh6w5ps8rb9w, sks_number_of_franchisees=157, semi_absentee_ownership=No, two_minute_drill_url=https://www.franchisesidekick.com/two-minute-drills/prism-specialties, year_founded=1993, hs_pipeline=11403875, industry=Specialty Restoration , franchise_offering_components=Small Staff (5 or fewer employees per location);Defined Customer Acquisition program;Recession Resistant;Technology-driven;Founder or Leadership that have 10+ years of industry experience;Hiring & Recruiting support;Strong & Diverse Franchisee Validation;A physical location is required (retail or office location), hs_object_source_label=FORM, registration_maryland=Registered, contract_signer_first_name=Ken, currently_franchising=Yes, contact_zip_code=28078, website=https://www.prismfranchise.com/, secondary_contact_email=quick.chadwick@eversmithbrands.com, preferred_funding_partner=No Preference, royalty_external=7%, corporate_location=12001 Levan Road, Livonia, MI 48150, functions_of_semi_absentee_owner=Owners are full-time, not flexible (less than 20 hours), item_19_highlights=Gross Revenue and Average Job by Service Line AUV: Single Service Line $638,698; Two ro more Service Lines is $1,660,695 Average Job Size: $6,679 - Art; $5,528 - Electronics; $6,862 - Textiles , sales_contact_phone=940-453-5423, real_estate_description=A building is needed to store items and perform restoration. , starting_employees_number_3=1, sks_royalties_collected_two_years_ago=5814067, starting_employees_number_1=1, starting_employees_number_2=1, hs_lastmodifieddate=1752239909027, number_of_associated_contacts=7, contact_created=true, sold_out_markets=North Carolina South Carolina Georgia Limited Availability on the East Coast Texas (Mostly, except West Texas) Phoenix Northern California Michigan Ohio Wisconsin, sks_item_19_revenue=637051, contact_state=North Carolina, group_health_insurance=No, has_group_contact=Yes, franchisee_weekly_hours_required=Full-Time (40 or more hours per week), secondary_contact_last_name=Chadwick, registration_virginia=Registered, target_customer=Adjusters of Insurance Carriers (National and Local) Contractors Homeowners/Business Owners ("The Insured") , sales_contact_email=brad.knieriem@eversmithbrands.com, billing_contact_phone=940-213-0248, person_completing_2_minute_drill=Quick Chadwick, day_to_day_operators=Franchisee, starting_employees_type_1=Owner, starting_employees_type_2=Business Development Manager, starting_employees_type_3=Technician, founder_name=Lee Capatina, onboarding_link=https://www.franchisesidekick.com/franchisor-onboarding-2-minute-drill?brand_name=Prism%20Specialties, has_current_fdd=Yes, average_start_to_open_time=Less than six months, home_based=No, sks_open_locations_two_years_ago=161, hs_object_id=14649583129, name=Prism Specialties, sidekick_commission_4=84500, contract_signer_last_name=Hutcheson, sidekick_commission_5=104500, sidekick_commission_2=55000, sidekick_commission_3=75000, sidekick_commission_8=164500, sidekick_commission_9=184500, group_contact_first_name=David, sidekick_commission_6=124500, sidekick_commission_7=144500, fun_facts=Prism Specialty Restoration is the restoration company that restoration companies use because of their innate skill and focus on specialty items like art and electronics. No one can (or will) restore the specialty items like Prism Specialties., sidekick_commission_1=35000, community_impact=Insurance Agents, Contractors and the Insured only call Prism Specialties on their worst days...and we take care of them with care, compassion and hand-holding while we restore their favorite family heirlooms or art pieces back to its original condition after a catastrophic event. , registration_illinois=Registered, business_model_b2b_percentage=90%, contact_email=quick.chadwick@eversmithbrands.com, fbr_survey_link=https://campaigns.franchisesidekick.com/fbr-survey-information?brand_name=Prism%20Specialties, hs_createdate=1724357449775, display_on_website=true, registration_south_dakota=Registered, e2_visa_candidates=No, brand_summary=Founded in 1993, Prism Specialty Restoration (formerly ERS, ART, TEX and DFD) brings a strong reputation and over 30 years of experience to the EverSmith Brands platform by providing a robust range of specialty restoration services to help those affected by a disaster and other unforeseen damages. Whether it’s residential or commercial, Prism Specialties delivers effective recovery solutions to help contractors, adjusters, and the insured restore Electronics, Art, Documents, and Textiles. This includes Kitchen appliances, computers, works on paper, sculptures, leather goods, shoes, industrial machinery, and more!, company_locations_open=0, secondary_contact_phone=678-637-5552, technology=[Project Visualizer, Job Management, Scheduling, CRM, Inventory Management, Billing, Logistics], employees_per_mature_location=5 or fewer employees, territory_description=Large territories based on population, item_7_3_unit_high=356050, territory_check_email=prismterritories@eversmithbrands.com, item_7_high=356050, application_invite_link=https://www.franchisesidekick.com/zor-application-invite?brand_name=Prism%20Specialties, is_boring_offering=No, royalty=Same as previous years, registration_rhode_island=Registered, current_franchisees=34, brand_group=Eversmith, id=14649583129, group_contact_last_name=Wells, in_house_financing=No, business_category=Home Services, registration_california=Registered, registration_new_york=Registered, working_with_other_brokers=Yes, required_liquid_capital=50000, hs_pipeline_stage=45068180, registration_wisconsin=Registered, billing_contact_last_name=Harris, registration_washington=Registered, sks_open_locations_last_year=157, bizbuysell_listing=No, brand_fund_external=2%, veteran_discount=$5,000 off Franchise Fee, hs_updated_by_user_id=52193499, service_2=Art Restoration, superpowers=Our differentiators are plentiful: 1. Experience in the Industry - Prism Specialties is the leader in specialty restoration industry with over 25 years. 2. Multiple Revenue Streams - Offers multiple service lines including Electronics, Art, Textile, Documents, and Commercial. We work with insurance adjusters and contractors to restore the emotionally-connected items that have been damaged in a catastrophic event. 3. Comprehensive Support - Support team (operations, marketing, sales, training) strives for complete satisfaction with every franchise. 4. Turn-Key Services With Storage - We provide high quality and cost-effective hands-on specialty restoration service with appropriate turnaround times that adjusters, contractors, and the insured require. We work with the adjuster and the insured to accommodate storage needs after a disaster until items are ready to be delivered. 5. Cost Savings- We save our clients money and provide value by offering expansive specialty solutions to restore verse replace. Fully Insured Rest assured that our team is fully insured, eliminating the risk of liability claims. 6. Clear Communication- We work with adjusters, contractors and the insured to provide honesty and transparency with clear communication and assisted services from start to finish. Throughout the restoration process, our team will address any communication requests from pricing to timeline to restoration care, we will be clear about what to expect and when. 7. All-In-One - We are a one-stop shop that is multi-faceted as we provide an array of specialty restoration services for businesses, institutions and individuals., billing_contact_email=kelly.harris@eversmithbrands.com, service_3=Electronic Restoration, registration_north_dakota=Registered, service_4=Documents, sales_process=We have 4 primary steps: 1. Discovery & Evaluation - Full Understanding of the Business, 360-degree Needs Assessment, Franchise Disclosure Document Review, Territory Confirmation 2. Mutual Validation - Validation with Owner Leadership, Background & Credit Check;Schedule Meet the Team Day (MTTD), Receipt of Contingent Franchise Agreement 3. Meet the Team Day (MTTD) - Experience Our Team & Passion, Deep Dive Into Sales & Marketing, Operations, Training & Financial Review, Answer Mutual Questions for Understanding 4. Franchise Awarded - Execute Franchise Agreement, Invest Initial Franchise License, Begin Onboarding and Launch Process with Franchise Success Team, service_5=Commercial, service_1=Textile Resortation, territory_protection=Yes, sks_item_7_range_low=149999, registration_indiana=Registered, leads_email=cassidy.ford@eversmithbrands.coim, billing_contact_first_name=Kelly, initial_broker_commissions=$35,000 - Single Unit Placement $40,000 per Placement (Beyond the First) If 2+ Entities Placed in Calendar Year $20,000 - Multi-Pack Territories (Contiguous), item_7_3_unit_low=356050, white_logo=https://commandcenter.franchisesidekick.com/brand_image/14649583129/white_logo, open_locations_disclosed_in_item_19=Yes, group_contact_email=david.wells@eversmithbrands.com, item_19_data__2=NA, item_19_data__1=Two or more service lines, item_7_low=162126, main_logo=https://commandcenter.franchisesidekick.com/brand_image/14649583129/main_logo, services_image_top_small=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_small, year_started_franchising=2012, sks_locations_represented_in_item_19=13, sks_years_franchising=2012, units_awarded_last_12_months=20, contact_phone=678-637-5552, page_title=Prism Specialties, approximate_break_even_time_frame=9+ Months, main_background=https://commandcenter.franchisesidekick.com/brand_image/14649583129/main_background?variant=large, customer_acquisition=[Digital, Referral / Relationship, Sales, Reputation Management, National Accounts], fdd_upload=https://api-na1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/182050302495?portalId=21052030&sign=iEQsH7dCl7heQehLoPyxSqKyy60%3D&conversionId=c9af38b2-3416-43eb-b436-0deffaf26231&filename=c9af38b2-3416-43eb-b436-0deffaf26231-2-7178165/fdd_upload-2024-06-20-PRISM_RSFG-Amended-FDD-FINAL.pdf, hs_object_source_id=907e8272-08df-4627-825b-39c73dbe972e, services_image_bottom_small=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_small_2, brand_fund=Same as previous years, sales_contact_first_name=Brad, update_state_registrations_link=https://www.franchisesidekick.com/update-state-registration?brand_name=Prism%20Specialties, functions_of_owner_operator=Sales Focused Connector: With a background in sales, the ideal candidate is a Sales Dynamo who thrives in a fast-paced, B-to-B sales environment connecting with customers. They possess a consultative sales approach, strong relationship-building skills, and an extensive network in industries such as real estate or insurance. Driven by financial success and a passion for working with people, they are eager to apply their sales acumen to franchise ownership. As a franchisee, they excel in attracting new clients, negotiating deals, and driving revenue growth, making them a valuable asset to the Prism Specialties brand. Strong Operational Acumen: With excellent project management skills, the ideal candidate is attentive to detail and process oriented. With a professional background in healthcare, logistics, or manufacturing, a future franchisee at Prism must be proficient in following then optimizing processes, managing large-scale projects, and implementing technology to enhance business operations. Motivated by both a desire to own a business and improve operational efficiency, a Prism franchisee enjoys leading teams and creating a collaborative work environment built on relationships and results. As a franchisee, they focus on streamlining operations and improving performance, ensuring that the franchise runs smoothly and effectively to support business growth and client satisfaction. Strategic Visionary & Empire Builder: With a sales-first mentality and attention to detail and operational efficiently, the final attribute of Prism's ideal candidate has a familiarity with finance or technology as a former executive. This Strategic Visionary & Empire Builder excels at leading organizations through strategic transformations. This individual possesses strong analytical thinking and communication skills, with a proven ability to develop and execute business strategies. Motivated by growth opportunities and the challenge of building successful ventures, they are driven to make a significant impact in the local community and industry. As a franchisee, they leverage their leadership experience and networks to guide the business toward sustained growth and success. No Experience in Restoration Needed , sidekick_commission_10=204500, contact_first_name=Quick, ideal_candidate=Strong Sales Ability ;Owner Operator Preferred;Relationship Builder;Passion to Help People;No Industry Experience Required;Values Outstanding Customer Service, unique_name=Prism Specialties, major_competitors=CRDN FRSTeam Renewal Claim Solutions (formerly NARD) Lyons Restores , available_internationally=No, services_image_bottom_medium=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_medium_2, hs_object_source_detail_1=Franchisor Web Application , sks_item_7_range_high=227781, competitive_advantage_3=Tenure of business (since 1993), competitive_advantage_2=We work on specialty items that other restoration companies don't touch, affiliate_brands_owned=Prism Specialty Restoration, competitive_advantage_1=Worked directly with national insurance providers and contractors, competitive_advantage_5=Short ramp up time including proprietary onboarding (JumpStart) and training (Prism University) programs, competitive_advantage_4=Reputation of Care, Compassion , number_type_of_employees=Less than 5 to start (and scales), contact_last_name=Chadwick, employee_skillset_type=Compensated less without a specific skillset, locations_open=185, item_19_label__1=1660695, item_19_label__2=NA, joined_inventory_at=1730419200000, required_net_worth=200000, registration_hawaii=Not Registered, registration_minnesota=Registered, services_image_bottom_large=https://commandcenter.franchisesidekick.com/brand_image/14649583129/services_image_large_2, submission_idempotent_id=907e8272-08df-4627-825b-39c73dbe972e, franchise_fee_10=409000, brand_summary_marketing_revision=Founded in 1993, Prism Specialties brings a strong reputation and over 30 years of experience to the EverSmith Brands platform by providing a robust range of specialty restoration services to help those affected by a disaster and other unforeseen damages. Whether it’s residential or commercial, Prism Specialties delivers effective recovery solutions to help contractors, adjusters, and the insured restore Electronics, Art, Documents, and Textiles. This includes Kitchen appliances, computers, works on paper, sculptures, leather goods, shoes, industrial machinery, and more!, area_development_opportunities=No, franchise_fee_3=84000, sks_royalties_collected_three_years_ago=4733428, franchise_fee_4=129000, franchise_fee_5=169000, industry_size=$210 Billion, franchise_fee_6=209000, franchise_fee_7=249000, secondary_contact_first_name=Quick, franchise_fee_8=289000, franchise_fee_9=369000, hs_object_source=FORM, display_two_minute_drill=true, business_model_b2c_percentage=10%, dynamic_page_slug=prism-specialties, franchise_fee_2=89000}
Brand Summary
Founded in 1993, Prism Specialty Restoration (formerly ERS, ART, TEX and DFD) brings a strong reputation and over 30 years of experience to the EverSmith Brands platform by providing a robust range of specialty restoration services to help those affected by a disaster and other unforeseen damages. Whether it’s residential or commercial, Prism Specialties delivers effective recovery solutions to help contractors, adjusters, and the insured restore Electronics, Art, Documents, and Textiles. This includes Kitchen appliances, computers, works on paper, sculptures, leather goods, shoes, industrial machinery, and more!
Brand Superpowers
B2B Commercial & Residential - Full Service (end to end)
Reduce cost of claims
Identify ways to expand contractor services
Extensive library of resources and training
Make adjusters and contractors jobs easier!
*THE NUMBERS
Founder | Lee Capatina |
Home Office Location | 12001 Levan Road, Livonia, MI 48150 |
Company Founded | 1993 |
Began Franchising | 2012 |
Industry | Specialty Restoration |
Industry Size | $210 Billion |
Veteran Discount | $5,000 off Franchise Fee |
Group Health Insurance | No |
Company Units Open | 0 |
Franchise Units Awarded All Time | 185 |
Franchise Units Awarded Last 12 Months | 20 |
Franchise Units Open | 185 |
Number of franchisees | 34 |
Strong Sales Ability
Owner Operator Preferred
Relationship Builder
Passion to Help People
No Industry Experience Required
Values Outstanding Customer Service
-
Founder Lee Capatina Home Office Location 12001 Levan Road, Livonia, MI 48150 Company Founded 1993 Began Franchising 2012 Industry Specialty Restoration Industry Size $210 Billion Veteran Discount $5,000 off Franchise Fee Group Health Insurance No -
Company Units Open 0 Franchise Units Awarded All Time 185 Franchise Units Awarded Last 12 Months 20 Franchise Units Open 185 Number of franchisees 34 -
Strong Sales Ability
Owner Operator Preferred
Relationship Builder
Passion to Help People
No Industry Experience Required
Values Outstanding Customer Service
FREQUENTLY ASKED QUESTIONS
DO THEY OFFER FINANCING TO HELP BUY THE FRANCHISE?
NoWHAT KIND OF TECHNOLOGY DO THEY HAVE IN PLACE?
Project Visualizer, Job Management, Scheduling, CRM, Inventory Management, Billing and LogisticsDO THEY OFFER FLEXIBLE OWNERSHIP?
NoDO THEY OFFER A DISCOUNT TO VETERANS?
$5,000 off Franchise Fee
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Connect with one of our Sidekicks to learn about:
- What current franchisees have to say
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*REFER TO MOST RECENT FRANCHISE DISCLOSURE DOCUMENT ITEM 19. THIS INFORMATION MAY HAVE CHANGED SINCE FIRST PUBLISHED. WE RECOMMEND THAT YOU ALWAYS VERIFY FEES, INVESTMENT AMOUNTS, AND OFFERS FOR THE FRANCHISE OPPORTUNITY DIRECTLY WITH THE FRANCHISOR PRIOR TO DECIDING TO INVEST.