{superpower_3=Powerhouse Platform Backing, superpower_4=Learning & Development Assets, services_image_top_medium=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_medium, superpower_1=Sales & Scheduling Center, territories_awarded=81, superpower_2=Commercial DRONE Deployment, sks_open_locations_three_years_ago=9, registration_michigan=Registered, operations_image_large=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/094760ee-6f01-4582-94e0-f66cc168aea1-2-7178165operations_image_large-860A6130-6.jpg, strong_zee_sales_skills_are_required=Yes, scheduling_link=https://meetings.hubspot.com/chad-wright3/window-hero-discovery-call-chad-wright, marketing_website_url=https://www.franchisesidekick.com/brands/window-hero, initial_item_19_overview=Please see Two Minute Drill for more information, momentum_membership=, override_brand_summary_image=https://commandcenter.franchisesidekick.com/brand_image/3207463220/additional_background?variant=large, sales_contact_last_name=Wright, services_image_top_large=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_large, superpower_5=Industry Leading Job & Unit Economics, franchise_fee=54900, brand_refresher_url=https://franchisesidekick.zoom.us/rec/share/YeqYuyByUdcB0PlaZ6bLeG6Re0m5Npj-mcK-tGapw_ziPx3egW-uqIus-pKQ42ud.pR3xIijOc75XRjCD?pwd=1tkID97kzl8YPU-3jyoMET5iWb4kixsY, sks_number_of_franchisees=14, semi_absentee_ownership=Yes, sks_owner_benefit_percentage=27, two_minute_drill_url=https://www.franchisesidekick.com/two-minute-drills/window-hero, year_founded=2005, hs_pipeline=11403875, industry=Building-Exterior Cleaning, franchise_offering_components=A manager can run the day-to-day operations;Small Staff (5 or fewer employees per location);Recurring Revenue Model (membership, subscription);Defined Customer Acquisition program;Recession Resistant;Technology-driven;Founder or Leadership that have 10+ years of industry experience;Hiring & Recruiting support;Strong & Diverse Franchisee Validation;Home-based, customer_acquisition_other=1) Paid Media 2) Online Local Presence 3) Campaigning 4) Referral Marketing 5) Guerrilla Marketing, hs_object_source_label=FORM, registration_maryland=Pending, currently_franchising=Yes, website=https://windowhero.com/, secondary_contact_email=, preferred_funding_partner=Benetrends, royalty_external=7, corporate_location=Huntersville, NC, functions_of_semi_absentee_owner=MAJOR FUNCTIONS: - Manage Sales & Operational KPIs - Assist Sales Person where needed (Guidance or Questions) - Assist Lead Technician/GM/Director of Operations supervising production where needed (Guidance or Questions) - Manage Relationship with Franchisor Team - Participate in Monthly, Quarterly, and Annual Business Planning. - Review Metrics Regularly Day in Life of Executive Model Owner: 1. Ensure Sales Team is clear on objections & has clear goals 2. Ensure Production Team is clear on objections 3. Review results at end of the day with team 4. Review KPIs and ensure they are being met each day and week, item_19_highlights=Average Ticket: Residential: $487.40 Commercial: $2,246.09 Largest Ticket: Commercial: $62,000 Repeat Customers: 37.86% of all jobs in 2024 were from repeat customers. Proposal Conversion Rate: 59.8% average across the system, sales_contact_phone=(502) 418-4798, real_estate_description=N/A, starting_employees_number_1=1, starting_employees_number_2=1, hs_lastmodifieddate=1751289119178, number_of_associated_contacts=8, contact_created=true, sold_out_markets=Birmingham, AL Daytona Beach, FL Charlotte, NC Winston-Salem, NC Greensboro, NC Raleigh, NC Durham, NC Wilmington, NC Charleston, SC, sks_item_19_revenue=2004678, onboarding_priority_status=Accelerated, franchise_fee_additional=+ $20,000 per additional territory, group_health_insurance=No, franchisee_weekly_hours_required=Full-Time (40 or more hours per week);Part-Time (20-40 hours per week);Flexible Ownership (less than 20 hours per week), secondary_contact_last_name=, registration_virginia=Registered, target_customer=RESIDENTIAL: - Owner Occupied Households, with 2,500 sqft homes, typically $75,000+ in Household Income COMMERCIAL (Property Types): - Apartment Complexes - Condo and Home Owner Associations - Commercial Offices and Office Parks - Government Buildings - Commercial Shopping Centers - Dealerships DECISION MAKERS - REFERAL PARTNERS: - Realtors - Builders & Contractors - Property Managers, sales_contact_email=chad.wright@homefrontbrands.com, billing_contact_phone=, person_completing_2_minute_drill=Molly Harris, day_to_day_operators=Franchisee;Manager/Supervisor, starting_employees_type_1=Lead Technician (Production), operations_image_small=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/094760ee-6f01-4582-94e0-f66cc168aea1-2-7178165operations_image_small-860A9424-(2).jpg, starting_employees_type_2=Sales Lead (Sales & Estimates), founder_name=Jeff Dudan, onboarding_link=https://www.franchisesidekick.com/franchisor-onboarding-2-minute-drill?brand_name=Window%20Hero, has_current_fdd=Yes, technology_other=MSFT Power BI Dashboards for 17 Major Business KPIs - Aggregating Financial, Marketing, and Operational KPIs for live network benchmarking and coaching, average_start_to_open_time=Less than six months, home_based=Yes, sks_open_locations_two_years_ago=10, hs_object_id=3207463220, name=Window Hero, comp_active=, sidekick_commission_2=, sidekick_commission_3=, fun_facts=Window Hero was founded in 2012 on the Principle of providing customers with a best in class service, from the moment they interact with our sales center to job satisfaction. In 2024, we are the fastest growing exterior cleaning company, being the first to market with a full exterior cleaning service for resident and commercial customers. We have a key advantage for commercial customers by the deployment of drones to clean lofty surfaces for a lower cost to the consumer, and higher margin to the franchisee., sidekick_commission_1=25000, community_impact=At the Nation Level, we are partner with Carson Scholars - Building Reading Rooms across the United States, and providing scholarships for those in need. We are also partnered with Operation Homefront - By providing services to transitioning U.S. Veterans when their properties need maintenance and service., registration_illinois=Pending, business_model_b2b_percentage=50%, contact_email=windowhero@frandev.co, fbr_survey_link=https://campaigns.franchisesidekick.com/fbr-survey-information?brand_name=Window%20Hero, hs_createdate=1665519228376, display_on_website=true, registration_south_dakota=Registered, e2_visa_candidates=Yes, brand_summary=With nearly 20 years of proven experience, Window Hero specializes in delivering high quality exterior cleaning services to Residential and Commercial Customers. Namely, we provide Window Cleaning, Pressure Washing, Soft Washing, Gutter Cleaning, Window Film Installation, and Specialty Drone Cleaning. With simplistic product and service lines, and a streamlined labor model, Window Hero provides the opportunity to build a great business with a sturdy base of recurring residential revenue bolstered by large commercial tickets., company_locations_open=1, secondary_contact_phone=, technology=[Project Visualizer, Job Management, Scheduling, CRM, Billing, Logistics, Other], employees_per_mature_location=10 or more employees, territory_description=75,000 Qualified Households, item_7_3_unit_high=458944, territory_check_email=leads@windowhero.com, launch_date=1675209600000, item_7_high=358944, application_invite_link=https://www.franchisesidekick.com/zor-application-invite?brand_name=Window%20Hero, acknowledgment=true, is_boring_offering=Yes, royalty=7% Royalty on Gross Revenue - Cash Basis, pitch_video_link=https://vimeo.com/showcase/10043515, registration_rhode_island=Registered, mapping_login_password=sidekick123, launch_video_recording_url=https://vimeo.com/812498104/abc4fd30a5?share=copy, current_franchisees=36, brand_group=Homefront Brands, id=3207463220, in_house_financing=No, business_category=Home Services, mapping_login_user_name=taltenhofen@franchisesidekick.com, registration_california=Pending, registration_new_york=Pending, working_with_other_brokers=Yes, required_liquid_capital=150000, hs_pipeline_stage=33940788, registration_wisconsin=Registered, billing_contact_last_name=Payable, registration_washington=Pending, comp_brand=, sks_open_locations_last_year=15, brand_fund_external=2%, veteran_discount=$5,000 off Initial Franchise Fee, hs_updated_by_user_id=52193499, service_6=Roof Washing, service_2=Gutter Cleaning, superpowers=● 100% Satisfaction Guaranteed: Our 100% Satisfaction Guarantee ensures that if we temporarily fall short, we’ll come back and make it right. ● Professional, Safe Process: By using our unique, solution-based process and the appropriate equipment for the job, Window Hero transforms outdoor living areas gently and safely. ● Customer-First Mindset: From our in-house Sales and Scheduling Center to our front-line technicians, every Window Hero team member takes time to explain our services and products clearly and answer questions so our customers understand what they are getting and why it matters. ● Trained, Accommodating Technicians: Each of our technicians are fully trained before they are approved to work on a homeowner’s property. The result is professional, well-trained, fully insured crews that go above and beyond simply completing a job to provide advice, recommendations, and support for our customers. ● Ease of Scheduling: Window Hero offers online scheduling, which is a great convenience for customers but uncommon in the industry, and scheduling through the in-house Sales and Scheduling Center., billing_contact_email=accountspayable@homefrontbrands.com, service_3=Gutter Guards, registration_north_dakota=Registered, service_4=Pressure Washing, sales_process=Intro Call - Let's talk through your background, goals, values and answer any initial questions you may have. We will then go over our expectations of our Discovery Process. Education Webinars - Let's review the full details of our business model, financials, operations, and support. After this stage, we will send you a copy of the Franchise Disclosure Document (FDD) to review. FDD Review Call -We will highlight and review the items within the FDD. This will provide you with a clear picture of how the business relationship will work between you and the brand. Validation - Schedule a validation call with some of our current Franchise Owners and get some remaining questions answered by individuals who have already invested in Corporate Cleaning. Executive Call - We will introduce you to our Executive team to discuss your goals for your potential business. This is your chance to shine and to get a deeper understanding of our vision and mission. Meet the Team Day - They come visit our Headquarters in Livonia, MI and meet the team you will be working with! Get a feel for our culture and see Corporate Cleaning in person! Decision Day Call - We will discuss any outstanding questions or issues they may have. At this point, we will decide if the fit is mutual and we will schedule a signing day date. Signing Day - This brief call will walk potential franchisees through the document signing., service_5=Soft Washing, brand_registration_notes=We expect the remainder of renewals to come back quick - So please send candidates, and we will take through process compliantly in states we are pending. Do not let it be a hurdle here in the June of 2024., service_1=Window Cleaning, territory_protection=Yes, sks_item_7_range_low=88.25, registration_indiana=Registered, leads_email=leads@windowhero.com, billing_contact_first_name=Accounts, initial_broker_commissions=1 Territory: $25,000 2 Territories: $35,000 3 Territories: $45,000, item_7_3_unit_low=273644, white_logo=https://commandcenter.franchisesidekick.com/brand_image/3207463220/white_logo, open_locations_disclosed_in_item_19=Yes, item_19_data__2=121,659.60, item_19_data__1=662,634, item_7_low=198644, main_logo=https://commandcenter.franchisesidekick.com/brand_image/3207463220/main_logo, services_image_top_small=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_small, year_started_franchising=2012, sks_locations_represented_in_item_19=9, sks_years_franchising=2012, units_awarded_last_12_months=21, contact_phone=(704) 251-7804, page_title=Window Hero, approximate_break_even_time_frame=6 - 18 months, depending on Operating Model (Longer for Executive Model with team in place, than owner operator), main_background=https://commandcenter.franchisesidekick.com/brand_image/3207463220/main_background?variant=large, customer_acquisition=[Call Center, Door to Door Sales, Digital, Referral / Relationship, Sales, Reputation Management, Customer Financing, National Accounts, Recurring Revenue, Other], fdd_upload=https://api-na1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/94520498209?portalId=21052030&sign=OQxTvB9nr8YInus_duGkCwTuKWY%3D&conversionId=758b8ed0-381b-46b5-ac9d-9cdf6284669c&filename=758b8ed0-381b-46b5-ac9d-9cdf6284669c-2-7178165/fdd_upload-Window-Hero_2022-FDD_Issued-4-29-2022-(For-use-in-FL-HI-IL-IN-KY-MI-MN-ND-NE-NY-RI-SD-TX-UT-VA-WI-and-the-Non-Reg-States)_11-3-2022.pdf, hs_object_source_id=d213bb34-ba4b-4fca-abf6-99f07bc92e6b, services_image_bottom_small=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_small_2, brand_fund=2% Brand Fund on Gross Revenue - Cash Basis, sales_contact_first_name=Chad, update_state_registrations_link=https://www.franchisesidekick.com/update-state-registration?brand_name=Window%20Hero, functions_of_owner_operator=MAJOR FUNCTIONS: - Manage Sales & Operational KPIs - Perform Sales & Estimates - Manage Production Technicians - Manage Customer Relations - Manage Relationship with Franchisor Team - Participate in Monthly, Quarterly, and Annual Business Planning. Day in Life of Owner Operator: 1. Prepare Vehicle & Tools with Technician 2. Arrive at Job(s) of the day in the morning and kick off work 3. Perform Sales Calls & Proposals while work is being performed 4. Wrap up Job(s) of the day - Ensure Customer Satisfaction 5. Round out proposals and prepare for the following day, contact_first_name=Brandon, staffing_requirements_image=https://21052030.fs1.hubspotusercontent-na1.net/hubfs/21052030/form-uploads/5ebf2af6-c2d4-42d4-822d-8da275584d7f/094760ee-6f01-4582-94e0-f66cc168aea1-2-7178165staffing_requirements_image-DSC04218-(2).jpg, ideal_candidate=Strong Sales Ability ;Desire to scale / multi-unit ownership;Relationship Builder;Ability to recruit and scale a team;Operations Focused;Sales or Management Experience, unique_name=Window Hero, major_competitors=Window Genie, Shine, Fish, Rolling Suds, available_internationally=No, comp_level=, priority_status=Standard, services_image_bottom_medium=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_medium_2, sks_item_7_range_high=194025, competitive_advantage_3=24/7 Learning Management System for Franchisees and their growing teams, competitive_advantage_2=FIRST FRANCHISE SYSTEM TO IMPLEMENT DRONES! Focused on commercial work, drones limit need for heavy equipment, delivering R.O.I and Margin, affiliate_brands_owned=Top Rail Fence, Temporary Wall Systems, The Designery, Yard Patrol Pros, Roof Scientist, competitive_advantage_1=Sales & Scheduling Center Manages - We meet the Franchisee at the Front Door, managing all inbound and outbound calls, customer contact forms, chat functions, text messages, and Google LSA Consoles. Our Franchisees Partners can focus on Sales & Production, competitive_advantage_7=Predictable Revenue - Showing Actionable Growth Levers, competitive_advantage_6=Integrated Power BI Dashboards for Franchisees to benchmark Operations, Marketing, and Financial KPIs, competitive_advantage_5=Powered by Homefront Brands - An International Platform Franchisor with 550+ Locations in 44 States and 2 Countries, competitive_advantage_4=Industry Leading Job Economics, Sales Conversion Rates, and Unit Economics - Over similar concepts!, item_7_other=3pk: $129,900 $167,200 , number_type_of_employees=There are 3 Roles in this Business: - Business Management (KPI Accountable) - Sales - Production Owner Operator Model (If Performing Sales & Estimates) - 1 Technician Executive Model - 1 Sales Leader - 1 Lead Technician - 1 Junior Technician For each truck added to fleet, you will add 1 technician. At certain revenue tiers, you will add additional sales people to drive Truck Economics - Meeting the Business Goals., competitive_advantage_8=Industry Leading Recurring Customer Rate, contact_last_name=Wilson, employee_skillset_type=Compensated less without a specific skillset, locations_open=81, item_19_label__1=Average Gross Revenue, item_19_label__2=Owner Income (Net Income / Adjusted EBITA), joined_inventory_at=1673827200000, required_net_worth=400000, registration_hawaii=Not Registered, registration_minnesota=Pending, services_image_bottom_large=https://commandcenter.franchisesidekick.com/brand_image/3207463220/services_image_large_2, submission_idempotent_id=d213bb34-ba4b-4fca-abf6-99f07bc92e6b, franchise_fee_10=289900, brand_summary_marketing_revision=With 15 years of proven experience, Window Hero specializes in delivering exterior window cleaning, power washing, gutter cleaning, and gutter guard installation services with a customer-first approach. With simple service lines that offer year-round revenue, no large initial investments in real estate or multiple pieces of expensive equipment, high customer satisfaction and retention, and a post-launch plan for success, franchise owners who choose Window Hero are choosing to be fully supported in building a thriving recession-resistant business., area_development_opportunities=No, is_group=No, franchise_fee_3=129900, franchise_fee_4=164900, franchise_fee_5=189900, industry_size=$10.3B Building Exterior Cleaning & $1.9B Window Washing, franchise_fee_6=209900, franchise_fee_7=229000, secondary_contact_first_name=, franchise_fee_8=249900, franchise_fee_9=269900, hs_object_source=FORM, display_two_minute_drill=true, mapping_access_url=https://app.fract.com/login, business_model_b2c_percentage=50%, dynamic_page_slug=window-hero, franchise_fee_2=94900}
Brand Summary
With nearly 20 years of proven experience, Window Hero specializes in delivering high quality exterior cleaning services to Residential and Commercial Customers. Namely, we provide Window Cleaning, Pressure Washing, Soft Washing, Gutter Cleaning, Window Film Installation, and Specialty Drone Cleaning.
With simplistic product and service lines, and a streamlined labor model, Window Hero provides the opportunity to build a great business with a sturdy base of recurring residential revenue bolstered by large commercial tickets.
Brand Superpowers
Sales & Scheduling Center
Commercial DRONE Deployment
Powerhouse Platform Backing
Learning & Development Assets
Industry Leading Job & Unit Economics
*THE NUMBERS
Founder | Jeff Dudan |
Home Office Location | Huntersville, NC |
Company Founded | 2005 |
Began Franchising | 2012 |
Industry | Building-Exterior Cleaning |
Industry Size | $10.3B Building Exterior Cleaning & $1.9B Window Washing |
Veteran Discount | $5,000 off Initial Franchise Fee |
Group Health Insurance | No |
Company Units Open | 1 |
Franchise Units Awarded All Time | 81 |
Franchise Units Awarded Last 12 Months | 21 |
Franchise Units Open | 81 |
Number of franchisees | 36 |
Strong Sales Ability
Desire to scale / multi-unit ownership
Relationship Builder
Ability to recruit and scale a team
Operations Focused
Sales or Management Experience
-
Founder Jeff Dudan Home Office Location Huntersville, NC Company Founded 2005 Began Franchising 2012 Industry Building-Exterior Cleaning Industry Size $10.3B Building Exterior Cleaning & $1.9B Window Washing Veteran Discount $5,000 off Initial Franchise Fee Group Health Insurance No -
Company Units Open 1 Franchise Units Awarded All Time 81 Franchise Units Awarded Last 12 Months 21 Franchise Units Open 81 Number of franchisees 36 -
Strong Sales Ability
Desire to scale / multi-unit ownership
Relationship Builder
Ability to recruit and scale a team
Operations Focused
Sales or Management Experience
FREQUENTLY ASKED QUESTIONS
DO THEY OFFER FINANCING TO HELP BUY THE FRANCHISE?
NoWHAT KIND OF TECHNOLOGY DO THEY HAVE IN PLACE?
Project Visualizer, Job Management, Scheduling, CRM, Billing, Logistics and MSFT Power BI Dashboards for 17 Major Business KPIs - Aggregating Financial, Marketing, and Operational KPIs for live network benchmarking and coachingDO THEY OFFER FLEXIBLE OWNERSHIP?
YesDO THEY OFFER A DISCOUNT TO VETERANS?
$5,000 off Initial Franchise Fee
Looking for insider Info?
Connect with one of our Sidekicks to learn about:
- What current franchisees have to say
- The estimated return on investment
- The best ways to finance this franchise
*REFER TO MOST RECENT FRANCHISE DISCLOSURE DOCUMENT ITEM 19. THIS INFORMATION MAY HAVE CHANGED SINCE FIRST PUBLISHED. WE RECOMMEND THAT YOU ALWAYS VERIFY FEES, INVESTMENT AMOUNTS, AND OFFERS FOR THE FRANCHISE OPPORTUNITY DIRECTLY WITH THE FRANCHISOR PRIOR TO DECIDING TO INVEST.